2nd Line Support Job Trends in Solihull

Second Line Support
West Midlands > Solihull

The median Second Line Support salary in Solihull is £27,500 per year, according to job vacancies posted during the 6 months leading to 28 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
28 Jan 2026
Same period 2025 Same period 2024
Rank 25 - 32
Rank change year-on-year - - -1
Permanent jobs requiring a 2nd Line Support 1 0 3
As % of all permanent jobs in Solihull 0.81% - 1.62%
As % of the Job Titles category 0.85% - 1.65%
Number of salaries quoted 1 0 3
10th Percentile - - -
25th Percentile £26,250 - £26,500
Median annual salary (50th Percentile) £27,500 - £27,000
Median % change year-on-year - - +1.89%
75th Percentile £28,750 - £27,500
90th Percentile - - -
West Midlands median annual salary £31,500 £35,000 £27,500
% change year-on-year -10.00% +27.27% -1.79%

All Permanent IT Job Roles
Solihull

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Solihull. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Solihull with a recognized job title 118 144 182
% of permanent jobs with a recognized job title 95.93% 91.72% 98.38%
Number of salaries quoted 83 83 149
10th Percentile £42,450 £36,300 £25,750
25th Percentile £53,750 £46,250 £36,750
Median annual salary (50th Percentile) £70,000 £60,000 £52,500
Median % change year-on-year +16.67% +14.29% +5.00%
75th Percentile £75,000 £68,750 £63,750
90th Percentile £98,750 £81,250 £67,500
West Midlands median annual salary £50,000 £53,300 £49,000
% change year-on-year -6.19% +8.78% -6.67%

2nd Line Support
Job Vacancy Trend in Solihull

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support' in the job title relative to all permanent IT jobs advertised in Solihull.

2nd Line Support job vacancy trend in Solihull

2nd Line Support
Salary Trend in Solihull

Salary distribution trend for 2nd Line Support job vacancies in Solihull.

Salary distribution trend for 2nd Line Support job vacancies in Solihull

2nd Line Support Skill Set
Top 9 Co-Occurring Skills & Capabilities in Solihull

For the 6 months to 28 January 2026, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Solihull region featuring 2nd Line Support in the job title.

1 1 (100.00%) Asset Management
1 1 (100.00%) Decision-Making
1 1 (100.00%) IT Asset Management
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Time Management
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10

2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Solihull by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) Asset Management
1 1 (100.00%) Decision-Making
1 1 (100.00%) IT Asset Management
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Time Management
Vendors
1 1 (100.00%) Microsoft